
October 21, 2012
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Asking the Right
Questions
Big questions
require context
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| What it
is |
Relevant questions suited to
the context of the situation.
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| What is Context? |
The meaning of a situation
understood as part of its interrelated circumstances. Context tells us how to interpret and prioritize
everything.
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| Why it's
Important |
Connection and influence are
created out of the new conversations that arise from asking the
right questions.
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| The
Problem |
If
the wrong question is asked, answers are misleading.
Small
mistakes with a question can result in huge misunderstandings that may not be discovered for a
long time.
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The
Tip
Establish context
before asking the big
questions with the 3 “Ds”
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Three types of smaller questions can help you
zero-in on the context of a situation before diving in.
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Duh
Questions
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Obvious and innocent questions
intended to scrape off the first layer of a story.
·
Do you really
want that?
·
Why do you do
that?
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Deeper
Questions
|
Questions
without expectation intended to separate
facts from truth.
Facts are objective examples waiting
for meaning to be assigned.
Truth is the meaning your child has
given to facts.
·
Is that accurate
or your interpretation?
·
What else might that mean?
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Doubting
Questions
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Questions intended to clarify
YOUR understanding—to make sure
YOU understand what’s going
on.
·
I hear what you’re saying and I don’t
hear something I might expect to hear …
·
I hear what you’re saying, though
something must not be getting through to me because I feel like I’m missing something.
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Some Dos and Don'ts
Do listen for energy cures found in his tone, a sigh or giggle, the
pace of speech, and canned responses.
Don't multi-task because it limits your
intuition.
Do be excited when she is provoked into conversation.
Champion the courage it takes to engage!
Don't define too much. Allow him to interpret your
words and see what happens.
Do shorten your comments and questions. Give plenty of
room for your child to engage.
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Benefits!
| Memorable |
Like
pulling the rug out from under her but leaving her on her feet. There’s a huge
WOW factor.
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| Ownership |
Power questions demand
engagement and from the engagement a sense of accountability is created-even if the question is
not
answered.
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| Trust |
Finding context before asking
bigger questions moves the conversation out of fear and blame into mutual
respect.
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| Influence |
Understanding your child’s
context is required before you can influence him.
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| Promise
Kept |
We promise to teach our kids how to stand behind the decisions
they make. By gradually turning over small responsibilities, you’ll make good on
your promise.
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Related Articles: Thinking in
Shades of Gray, Snap
Judgments,
Related Tip of the Week: Trust,
Lunch
Notes,
Chime in >> What do you think?


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